Process Refunds for Online Payments

Partial Refund - Distribution for item with multiple categories/accounts
SCENARIO: An item was created with revenue being distributed amongst more than one category or account name. QUESTION: How is a partial refund distribu...
Thu, 24 Jul, 2025 at 3:25 PM
Refund a Public or Unlisted Item
QUESTION: Can a public or unlisted fee be refunded after it expires? RESPONSE: The expiry date will remove the item from the district's SchoolCash...
Thu, 24 Jul, 2025 at 3:25 PM
Refund in Progress Status
The Refund in Progress status is available in the SchoolCash Register and SchoolCash Catalog.  The status applies to all SchoolCash Online refunds from the ...
Wed, 25 Nov, 2020 at 3:49 PM
Refund Notifications
Introduction This article explains the process of managing online refunds in SchoolCash Catalog. It includes the steps for initiating refunds, notification...
Thu, 16 Jan, 2025 at 2:11 PM
Refund Payments made Online using the Catalog
Introduction This article provides step-by-step instructions for processing refunds for purchases made online. It also covers refunds for multiple students...
Thu, 19 Jun, 2025 at 9:17 AM
Refund Timeline
QUESTION: What is the timeline for a refund? RESPONSE: Parent purchased an item through SchoolCash Online the refund window is 360 days. For a...
Tue, 9 Feb, 2021 at 11:47 AM
Refunds and Transaction Fees
QUESTION: Are transaction fees refunded? RESPONSE: Transaction fees are: Reimbursed for a FULL refund Not Reimbursed for a partial refund Rela...
Thu, 24 Jul, 2025 at 3:28 PM
Steps to Process Refunds for Online Payments
This article provides step-by-step instructions for processing refunds for online payments. Follow the procedures below to ensure accurate refunds. Want to...
Thu, 17 Jul, 2025 at 1:10 PM