Troubleshoot in the Register (Modifications, Corrections and more)
QUESTION: Payment applied against the wrong student in SchoolCash Register. How do I fix this? SCENARIO: A school user made a mistake by crediting a...
Tue, 4 Mar, 2025 at 12:28 PM
QUESTION: How do you correct a SchoolCash Register refund that was issued incorrectly or by error? RESPONSE: It is not possible to modify a refund. ...
Wed, 27 Jan, 2021 at 11:54 AM
QUESTION: What is the process when school receives a Non-Sufficient Funds (NSF) notification from the bank that a SchoolCash Register, or Group Collection,...
Tue, 17 Jun, 2025 at 4:21 PM
QUESTION: When I try to reprint a receipt, it is blank. RESPONSE: To reprint a receipt, a student must have been selected prior to going to 'Print...
Tue, 5 May, 2020 at 3:26 PM
This guide explains the troubleshooting steps to follow if the SchoolCash Register does not balance during closeout. What if You Don’t Balance Upon Closing...
Fri, 16 May, 2025 at 10:36 AM