Troubleshoot SchoolCash Online

Does the Student Tab Disappear When They Leave the School?
When a student is demitted (leaves the school), the associated student tab disappears from the parent’s SchoolCash Online account. If the student later retu...
Thu, 20 Mar, 2025 at 12:50 PM
How to Enable Online Partial Payments by Parents
Introduction Online Partial Payments is a feature that gives parents the flexibility to make a series of partial payments through SchoolCash Online. Previ...
Fri, 10 Jan, 2025 at 4:17 PM
Change Credit Card Info for Scheduled Payments or Refunds
Parents or guardians can update their credit card details on SchoolCash Online, whether they're expecting a refund or have a scheduled payment. Follow t...
Thu, 20 Mar, 2025 at 12:53 PM
Do Parents Still Receive Rejection Emails If They Opt Out of Notifications?
Parents and guardians may choose to opt out of receiving new-item and reminder emails in SchoolCash Online (SCO). However, opting out of these notifications...
Thu, 20 Mar, 2025 at 12:11 PM
Notification of Rejected Online Payment
Disclaimer: Not all districts have this functionality activated. If the district opts to halt any further purchases for the student when a payment rejectio...
Wed, 14 May, 2025 at 11:13 AM
Online Rejected Payments - Lockdown and Banner
  QUESTION:   Disclaimer: Not all districts have this functionality activated. If the district opts to halt any further purchases for the student when a ...
Thu, 15 Feb, 2024 at 3:42 PM
Scheduled Payment Rejection Emails
QUESTION: Are rejection emails sent when a scheduled payment is rejected? RESPONSE: Scheduled Payment Paid by ECheck Both the purchaser and the schoo...
Wed, 1 Mar, 2023 at 8:57 AM