Troubleshooting POS Issues

"Oops... There was a problem connecting to Wi-Fi" Error Message Appears When Configuring SchoolCash POS Terminal
With SchoolCash POS, when you attempt to connect the device to the Internet, a "Oops... There was a problem connecting to Wi-Fi" error message tha...
Tue, 17 Jun, 2025 at 9:09 AM
"The transaction could not be processed" Error Message Appears When Using SchoolCash POS Terminal
With SchoolCash POS, when you attempt to process a transaction, a "The transaction could not be processed" error message appears. Cause ...
Mon, 19 Aug, 2024 at 4:42 PM
"The transaction was declined. Please re-initiate a new transaction." Error Message Appears on a SchoolCash POS Device
Using SchoolCash POS, when you attempt to process a transaction, a "The transaction was declined. Please re-initiate a new transaction." error mes...
Mon, 19 Aug, 2024 at 4:43 PM
"There was a problem connecting to a Register" Error Message Appears When Connecting SchoolCash POS
With SchoolCash POS, when you attempt to connect the device to a register, a "There was a problem connecting to a a Register" error message appear...
Mon, 19 Aug, 2024 at 4:44 PM
"There was a problem connecting to KEV" Error Message Appears When Configuring a SchoolCash POS Device
With SchoolCash POS, when you attempt to connect the device to KEV, a "There was a problem connecting to KEV" error message appears.  Cau...
Mon, 19 Aug, 2024 at 4:41 PM
"Transaction processing failed. Please try again." Error Message Appears When Processing a Transaction
With SchoolCash POS, when you attempt to process a transaction, a "Transaction processing failed. Please try again." error message appears. Ca...
Mon, 19 Aug, 2024 at 4:37 PM
“The point of sale device is running low on paper. Please refill the paper roll to proceed.” Error Message Appears When Processing a Transaction
Using SchoolCash POS, when you attempt to process a transaction, a "“The point of sale device is running low on paper. Please refill the paper roll to ...
Mon, 19 Aug, 2024 at 4:45 PM
“There was a technical difficulty in processing your transaction. Please try again.” Error Message Appears When Processing a Transaction
Using SchoolCash POS, when you attempt to process a transaction, a “There was a technical difficulty in processing your transaction. Please try again.” erro...
Mon, 19 Aug, 2024 at 4:44 PM
Contact Clover Device Support
Introduction This guide provides information on how to contact Clover support when experiencing device-specific issues. Clover offers several methods for r...
Wed, 25 Sep, 2024 at 10:50 AM
Manage and Prevent Expired POS Transactions
Introduction  This article explains expired POS transactions, the fact that KEV will be making a one-time special deposit into the district’s bank acco...
Wed, 9 Jul, 2025 at 1:46 PM