Overview
The device entered low power mode because the battery was very low. This setting remains active even after a full recharge.
While in this mode, the following issues may occur:
- Transactions may decline
- Batch settlements may fail
- Connectivity may be intermittent
- Processing requests may respond slowly
Steps
- Swipe down from the top of the screen twice.
- Swipe right to left to view the second page of quick access icons.
- Tap the Battery icon (top left) and confirm that Smart Saving Mode is selected.
- Tap More Settings.
- Scroll down and tap App Battery Settings > More Settings.
- Tap Power Supply Work Mode.
- Select Mobile Mode.
- The device will restart automatically.
Outcome
Once restarted, confirm the red lines have disappeared and retry processing a payment.