QUESTION:

School paid the item in full, but the form was not completed. What is the process to complete the form?

PROCESS

When a fee is created, with or without a KEV Form, and the fee is attached to the student, the parent can view the item in their SchoolCash Online account and complete the form. 

The parent cannot complete the form once the payment has been completed in the SchoolCash Register.

WORKAROUND

The item is copied, and the cost is removed, rendering the item a "no-cost" fee with a form. The parent completes the form and completes the online payment purchase, for example, completing the form, adding it to the cart, and completing the purchase.

 NOTE: This will result in the school running TWO reports with the form information.