QUESTION:
What is the flow of funds with Auto Cost Recovery?
PROCESS:
Please review the attached document for a full explanation.
SchoolFunds Support Hub
- Get Started with SchoolFunds Online
-
Plan the Year: Seasonal Checklists
- Back to School Preparation
- Fall Term (Sem 1) Resources
-
Winter Term (Sem 2) Resources
- Highlights for the Winter Season
- Winter Club Fees [Base Price w/club choices] (Winter)
- Winter Team Fee - SPORT [Base Price, w/Options & Choices] (Winter)
- Semi-Formal Tickets [Base Price, no options] Winter
- Spring Break Day Camp at CAMP NAME [Base Price, w/Busing Option and Choices] Winter
- Spring Break CAMP NAME Day Camp [Base Price w/Lunch Option and Choices] Winter
- Valentine's Day Dance-a-thon (Winter)
- Valentine's Day Candy/Cookie-gram (Winter)
- How to Create a Yearbook Item
- Spring Term (Sem 3) Resources
- End of School Year Wrap Up
- Order Supplies
- Teacher's Access
-
Accounting with SFO
-
Issue and Manage Checks
- Checks: Fast Flow!
- Create a New Check Using an Encumbered PO
- New Check with an Encumbered PO Field Explanations
- Create a New Check (Without an Encumbered PO)
- New Check (Without an Encumbered PO) Screen Field Explanations
- Create a New Manual Check (not to be printed)
- Create a New Check with Sales Tax (NC Only)
- Checks: Creating a Dummy Check (posting an online payment)
- Enter Old Outstanding Checks
- Edit an Unposted Check Before Printing and Posting
- Delete an Unposted Check
- How to Print Checks
- Printing a Check with a Continuation Stub
- Posting Manual Checks
- Printer Alignment
- Review Checks
- How to Account For a Damaged / Voided (unusable) Check Form
- How to Void a Check
- Refund and Reimbursement Checks in SchoolFunds Online
- Check Threshold Message
- Document Attachment for Checks
- How to Set Up and Use Purchasing Cards (P-Cards) in SchoolFunds Online
-
Issue and Manage Receipts
- Receipts: Fast Flow!
- SFO - Entering Receipts: New
- Create a New Receipt to be Printed
- New Receipt - Detailed Field Explanations
- Creating New Manual Receipts (receipt won't be printed)
- Edit an Unposted Receipt Before Printing and Posting
- Delete an Unposted Receipt
- Printing Receipts
- Printing a Receipt with a Continuation Stub
- How to Post a Deposit
- Manual Deposit Ticket
- How to Use the Automated Deposit Ticket Process
- How to get a replacement for the Deposit Analysis report
- Attaching a Document to a Deposit
- How to Review Posted Receipts
- How to Void a Receipt
- How to Account for a Damaged (unused) Receipt Form
-
Create and Manage Journal Entries (JE's)
- Bank Interest JE Using Multiple Accounts
- Journal Entries - SFO
- How to Post a Bank Interest/Other Credits Journal Ent
- Bank Charge JE Using Multiple Accounts
- How to Create a Bank Charge/Other Debits Journal Entry
- How to Create a Returned Check Debit Journal Entry
- How to Create a Returned Check Letter
- How to Post a Returned Check Repayment
- Get a List of Returned Checks Not Repaid
- Remove an Item From the Returned Checks Not Repaid List
- How to Transfer Funds Between Asset Accounts
- How to Transfer Funds from a Single Account to a Single Account
- How to Transfer Funds from Multiple Accounts to a Single Account
- How to Transfer Funds From A Single Account to Multiple Accounts
- How to Correct the Sales Tax on a Posted Check (NC Schools Only)
- How to Correct the Food Tax on a Posted Check (NC Schools Only)
- How to Correct a Check Posted for a Wrong Amount
- How to Correct a Receipt Posted for a Wrong Amount
- How to Correct the Account Number on a Posted Receipt
- How to Change the Account Number on a Posted Check
- How to Reverse (Void) a Check to Wrong Account JE
- How to Reverse (Void) a Receipt to Wrong Account
- How to Reverse (Void) a Receipt for Wrong Amount JE
- How to Reverse (Void) a Check for Wrong Amount JE
- How to Edit the 1099 Amount on a Posted Check
- How to Edit an Event Code on a Posted Check, Receipt, or JE
- How to Edit a Category Code on a Posted Check, Receipt, or JE
- How to Edit the Receipt Tax on a Posted Receipt
- How to Review Posted Journal Entries
- How to Reprint a Journal Entry Proof Sheet
- How to Void a Journal Entry
- How to Void an Old Outstanding Check
- JE: Revenue and Expense
- How to Reverse (Void) a Revenue and Expense JE
- Recording Returned Checks for Catalog Items in SFO
-
Issue and Manage Purchase Orders (PO's)
- PO: FAST FLOW!
- How to Create a New Purchase Order (to be printed)
- How to Create a Manual Purchase Order (not to be printed)
- Purchase Order Screen Field Definitions
- How to Edit an Unposted Purchase Order
- Delete an Unposted Purchase Order
- How to Print Purchase Orders
- Posting Manual Purchase Orders
- PO Approval: School Administrator User Instructions
- PO Approval: Email Notifications Set Up Instructions
- PO Approval: Purchasing User Instructions
- PO Approval: School Administrator Set Up Instructions
- Review Purchase Orders
- Attaching a Document to a Posted Purchase Order
- Attaching a Document to an Unposted Purchase Order
- Reprint a Purchase Order
- Void a Purchase Order
- How to Liquidate Purchase Orders
- How to Edit a Purchase Order After it has been Posted
- Generate SFO's Register Reports
-
Generate and Analyze Accounting Reports
- Vendor History Report
- Vendor Listing Report
- One Time Vendor Report
- 1099 Report - Individual School
- Generating and Managing 1099 Reports in SFO
- Sales Tax (NC only): Vendor set up
- No Tax Payment Report - Sales Tax (NC Only)
- Sales Tax (NC only): Checks-How to enter sales tax on a new check
- Sales Tax Report - (NC Only)
- Sales Tax Edit Report - Sales Tax (NC only)
- Tax Due on Receipts Report - Sales Tax (NC only)
- Receiptee History Report
- Receiptee Listing Report
- One Time Receiptee Report
- Purchase Order History Report
- Open Purchase Order Report
- Event Code Reports: Event Code Listing
- Profit / Loss Report For an Individual Event Code
- Profit / Loss Report For a Sponsor
- Profit Loss Summary Report For All Event Codes
- Profit Loss Detail Report For All Event Codes
- Profit /Loss Report Detail for Sales Event Codes
- Account Reports: Account History
- Account Reports: Chart of Accounts
- Account Reports: Available Funds
- Account Reports: Trial Balance
- Account Reports: Month To Date
- Account Reports: Year To Date
- Account Reports: Budget Report
- Account Reports: Receipts and Disbursements
- Account Reports: Report Designer
-
Reconcile your Bank Account
- Reprinting a Bank Reconciliation Report
- Bank Reconciliation Process
- Bank Reconciliation - Step 1 Additional Information
- Bank Reconciliation - Step 2 Additional Information
- Bank Reconciliation - Step 3 Additional Information
- Bank Reconciliation - Step 4 Additional Information
- Bank Reconciliation - Step 5 Additional Information
- Bank Reconciliation - Step 6 Additional Information
- Bank Reconciliation - Step 7 Additional Information
- Bank Recon Out of Balance? - Suggestions and Help
- A Voided Check has Cleared on the Bank Statement
- Prepare for Year-End in SFO
-
District Admin Functions
- How to Close an SFO-Only Account
- Consolidated Reporting
- WV State Financial Report
- Consolidated Search
- Audit
- Audit: User Audit
- Audit: School Status
- Audit: Reconciliations
- Audit: Account Additions
- Audit: 1099 Edit
- Auditing Disbursements in SchoolFunds Online
- Individual Check Threshold
- Consolidated Vendor Threshold
- Address Changes on Checks
- Check to Wrong Vendor Journal Entry
- Reports Available in Prior Years
- SFO Manuals
- SchoolFunds Online (SFO) for New to Role & Experienced Users
- Year End Rollover - Step by Step Instructions for District Admin
- ORIGINAL YE DISTRICT INSTRUCTIONS
- Home Screen
- Description of Admin Menu
- District Information Screen
- Setting User Permissions for Vendors
- Setting User Permissions for Accounts
- Setting User Permissions for Checks
- Setting User Permissions for Receipts
- Setting User Permissions for Bank Reconciliation
- How to Create Account Print Groups
- PO Approval: District Admin Set Up for Purchasing Approval Level
- How to Set Up the Categories Option
- Admin: Vendor Codes
- Admin: District Set Up for Email Notifications
- Setting User Permissions for Purchase Orders
- Other Miscellaneous Settings for User Permissions
- Adding A New School
- District Notes for the Home Screen
- User Management - SFO
- Reconciliation Manager
- Changing Bank Accounts in SchoolFunds Online
- School Levels - Creating and Editing
- Schools Screen Field Detailed Explanations
- Editing the School Profile Information
- Admin: User Management
- District: Vendor Maintenance (District-Wide Vendors)
- Admin: Favorite Reports
- Admin: Status Report
- District Admin Instructions to Set Up Electronic Signature
-
Issue and Manage Checks
-
Catalog
-
Attach/Manage Students/Staff to Items
- (video) How to Attach Students to an Item
- Attach Students to an Item
- Change a Required Attachment to Optional
- Change a Required Attachment to Optional
- Collect Outstanding Required Fees for Inactive Students
- Create Item: Available for Staff Purchase
- Difference between an Optional versus Required Attachment
- Explanation of Result: Expired Optional Course Attachment
- Optional, Mandatory or Recommended Attachment
- Outstanding Fees and How to Discover and Change from Required
- Set an Effective Cut-Off Date for Required Course Attachments
- Set Required Course Attachments Without Effective Cut-Off Date
- Student Attachments Tab
- Student Changes Schools within District-Responsibility of Outstanding Fees
- Understand Student Database Maintenance
- Understand When Student Attachments Update Automatically
- Using Item Visibility in SchoolCash Catalog
- Verify Staff Information Upload
- Build and Manage Student Groups
-
Configure Unlisted and Public Items
- Add Website Direct Link to Public Items Page
- Ascertain if an Item is Public or Unlisted
- Create an Unlisted Item for Staff Purchase
- Create an Unlisted Public Item
- Create Public Items in SchoolCash Catalog
- Creating QR Codes for Public/Unlisted Items
- Public Item is not Available for Refund in the List
- Understand Public and Unlisted Item Fee Link
- Verify Public and Unlisted Items Using Fee Links
-
Create and Manage Items
- (video) Field Trip (with Optional Lunch) All Year Template
- Activity or Event Template (for staff)
- Add Sales Tax to Items
- Adding Sales Tax to Items in SchoolCash Catalog
- Assign Revenue in Item Financials Across Multiple Accounts (No options)
- Character Limits by Module and Field (Authoritative Chart)
- Copy an Item from One Year to Another
- Create a Cold Treat Item
- Create a Transcript Request Item Using a Template
- Create a Yearbook Item
- Create an Item
- Create an Item for Multiple School Years
- Create an Item in Three Steps
- Create an Item with a Permission Form
- Create an Item with a Permission Form (for Field Trip, In-school Event)
- Create an Item with a Variable Price
- Create Field Trip Item with Lunch Options
- Create Item with Options & Choices
- Create Item with Size Option & Choices
- Creating a Basic Field Trip Items with No Options in SchoolCash
- Creation Reminders & Edit Items
- Event Tickets - One Price [Base Price, w/Pricing in Option & Choices] All Year Template
- Event Tickets - Various Prices [w/Pricing in Options & Choices] All Year Template
- Expiry Time on End Date
- Fees-Student Activity
- Field Trip - Museum [Base Price w/Pricing options & choices] All Year Template
- Field Trip - with Optional Additional Student Contribution [Base Price w/Pricing in Options & Choices] All Year Template
- Fundraiser - Generic [No Base Price, w/Pricing in Options/Choices] All Year Template
- Fundraiser or Contribution Item
- Fundraiser-Fun Fair [Pricing in Options/Choices] All Year Template
- Fundraiser-Store Gift Cards [No Base Price, w/Pricing in Options/Choices] All Year Template
- How to Create a Field Trip Items with Options
- How to Create a QR Code for an Item for Public or Unlisted
- How to Import Fees using Bulk Fee Import
- How to Manage Items
- Item Availability - Expiry Date
- Item Creation Tips
- Limit Per Student - Fundamentals
- Limit Per Student - How does > 1 Purchasing Work?
- Limit Per Student =1, Limit Quantity=Unlimited (program defaults)
- Limit Per Student >1, Limit Quantity=250
- Limit Per Student >1, Limit Quantity=Unlimited
- Limit Per Student=Unlimited, Limit Quantity=250
- Limit Per Student=Unlimited, Limit Quantity=Unlimited
- Listed Price Toggle
- Managing Draft Items in SchoolCash Online
- Managing Event Ticket Sales with Variable Pricing and Limited Capacity
- School Gear - Hoodie [by color] All Year Template
- Set Up and Customize a Food Drive and Contribution Item
- Setting the Listed Price for Items in the SchoolCash Catalog
- Technology Device Repair-1st or 2nd Occurrence [Individual Items, not one combined] All Year Template
- Technology Device Replacement [Individual Items, not one combined] All Year Template
- Template User Guide
- Understand Item Availability and Due Dates
-
Generate and Analyze Catalog Reports
- (video) How to Generate Reports
- 1 Report with Breakdown - Value-Based Pricing (VBP) Transactional
- 2 Item Order Report CSV Breakdown - Value-Based Pricing (VBP) Transactional
- 3 Item with Options Report for Vendor & Distribution - Value-Based Pricing (VBP) Transactional
- Adoption Report - Understanding what it provides
- Catalog Reports
- How to Generate Reports
- How to Run a Report when Item Spans Multiple Years
- How to Schedule and Access an Item Attachment, Order, and Option Report
- How to Use the Item Order Report
- Item Export Report - View Items Attachment Type
- Mask Student Numbers on Reports
- Payment Method noted for $0 Zero Dollar Item
- Permission Report for an Item with a Catalog Permission Form
- Refund Information Found in SchoolCash Catalog Reports
- Report Export Formats
- Report Listing Students with Outstanding Fees
- Report Showing Purchasers
- Saved Report - Saving Item Attachment, Item Order, and Item Option Report Filters
- Scheduled Payments Report
- SchoolCash Catalog Reports - What & Why
- SchoolCash Catalog Reports listing public and unlisted purchases
- SchoolCash Public Items Reports Tip Sheet
- Schools Can Run Reports for District Catalog Items
- Which Report Displays Transaction Fees
- Zero Cost Item - Determine Who Hasn't "Purchased" or Claimed
-
Process Refunds for Online Payments
- An Overview of How to Refund-Online Payments & Register Payments
- Attachment Disappears for Item with Partial Refund
- How to Refund - KEV Connect Presentation
- How to Refund - myWallet Payment Method
- How to Refund Guest Checkout Purchase
- How to Refund Online Payments - Group of Students
- How to Refund Online Payments - User Guide
- How to Refund Online Payments - Video
- How to Refund Public or Unlisted Item
- Multiple Students (Bulk) Refunds
- Partial Refund - Distribution for item with multiple categories/accounts
- Refund a Public or Unlisted Item
- Refund in Progress Status
- Refund Notifications
- Refund Payments made Online using the Catalog
- Refund Timeline
- Refunds and Transaction Fees
- Steps to Process Refunds for Online Payments
- Redeem Payment Receipts
-
Troubleshoot Catalog Issues
- Active Items from Previous School Years
- Attachment with a Partial Refund Disappeared
- Auto Cost Recovery
- Auto Cost Recovery Process
- Cost Recovery - Manual
- Course Attachment No Longer Displays Students Attached to Item
- Error for an 'Unlisted' item link
- Error-Group Import
- Explanation - Student Leaves the School (Inactivated) with Outstanding Fees
- Fix Errors in Permission Form Caused by Invalid Characters in SchoolCash Online
- Imported Group Name is same as an Existing Group Name
- Item Auto Attach to New Students Did Not Happen
- New School Year is Not the Default Year for Item Creation
- Receipts are Not Available for Some Payments
- Refunded Incorrect Student
- SchoolCash Catalog Links for New to Role & Experienced Users (SFO)
- Student Attached to a Last Year’s Fee, however, did not enroll in the school
- Unable to Edit an Item
- Work with Scheduled Payments
-
Prepare for Your School Catalog Rollover
- Year End - SchoolCash Online Rejected Payments
- Year End - SchoolCash Online Partial Payments
- Year End - Best Practice-Review Required Items, prior to SchoolCash Catalog Rollover - Manage Attachments-test
- Year End - SchoolCash Register - Close Out
- Year End - SchoolCash Register - Complete All Group Collections
-
Attach/Manage Students/Staff to Items
-
SchoolCash Online Shopping
- Explore Meal Plan Experience
- Explore Online Donations Experience
-
Explore Online Payment Experience
- Check Out Item Limit
- Credit Card Payments in SchoolCash Online
- Credit Card Payments in SchoolCash Online (SFO)
- Digital Wallet Payments in SchoolCash Online
- Digital Wallet Payments in SchoolCash Online (SFO)
- Explanation of the "Who are you Purchasing for?" Field
- Guest Checkout and an Existing SchoolCash Online Account Purchaser
- Guest Checkout Feature
- Guest Checkout, Existing SCO Account & Unlisted Item
- How to Complete eCheck Payments Using Online Banking (U.S. Customers)
- How to Use Apple Pay in SchoolCash Online
- How to Use Google Pay with SchoolCash Online
- Improved SchoolCash Checkout Experience with Digital Wallet Option
- Improved SchoolCash Online Checkout Experience with Digital Wallet Option
- Online Receipt
- Parent's Online Receipt
- SchoolCash Online - Parent Shopping Experience
- Using a Prepaid Credit Card Payment
- Troubleshoot SchoolCash Online
-
Understand and Increase SCO Adoption
- Auto-Subscription - Way to Increase Parent Adoption
- Auto-Subscription - New Ways to Increase Parent Registration
- Benefits For Parents to Register Today
- Tips for Promoting SchoolCash Online
- Key Benefits of Using SchoolCash Online for Bookkeepers
- Benefits for Coaches, Club Leaders, Staff
- Benefits to Parents (short version)
- Benefits to Registering Today for SchoolCash Online
- Teachers' Guide To SchoolCash Online
- Empowering Principals with SchoolCash Online
- Introducing School Users To SchoolCash Online
- Icon / Image Library to add to items (Downloadable Content)
-
Understand Email Notifications
- Email Notifications
- Email Notifications and Due Dates in SchoolCash Online
- Email Notifications for New Fees in SchoolCash Online
- Email Reminder Notifications
- Maximum Number of Students Attached to Parent/Guardian
- Re-Enable Email Notifications in SchoolCash Online
- Translate SchoolCash Online Email Notifications
-
Point Of Sale (POS Devices)
- Add Items to POS Device
- POS: Collect & Review Payments
- Issue Refunds from POS Purchases
- Run Reports on POS Purchases
- Manage POS Devices at the District-Level
-
Troubleshooting POS Issues
- "Oops... There was a problem connecting to Wi-Fi" Error Message Appears When Configuring SchoolCash POS Terminal
- "The transaction could not be processed" Error Message Appears When Using SchoolCash POS Terminal
- "The transaction was declined. Please re-initiate a new transaction." Error Message Appears on a SchoolCash POS Device
- "There was a problem connecting to a Register" Error Message Appears When Connecting SchoolCash POS
- "There was a problem connecting to KEV" Error Message Appears When Configuring a SchoolCash POS Device
- "Transaction processing failed. Please try again." Error Message Appears When Processing a Transaction
- “The point of sale device is running low on paper. Please refill the paper roll to proceed.” Error Message Appears When Processing a Transaction
- “There was a technical difficulty in processing your transaction. Please try again.” Error Message Appears When Processing a Transaction
- Contact Clover Device Support
- Manage and Prevent Expired POS Transactions
- Managing Chargebacks Using SchoolCash POS
- Network Connectivity Guide for SchoolCash POS
- POS Device - Red Banners on Screen
- POS stays connected on screen
- Printing Receipts
- Proper use of the POS Tap Card Feature
- SchoolCash Online POS Troubleshooting Topics
- Troubleshooting Your SchoolCash Device
-
SchoolCash Register
- Close Out the Register
-
Record Individual Payments
- (video) How to waive a portion of a fee
- 4 Reasons to Use the SchoolCash Register
- Add a New SchoolCash Register Cash Drawer
- Check Payment for Multiple Items and Family Members
- Checkout Multiple Public Purchases
- Inactive Students with Outstanding Fees
- Partial Payment - Multiple Partial Payments per item
- Payment Actions
- Payment Entry Comments Field
- Payment Explanation - Void or Delete
- Payment of Public Item Purchased Using SchoolCash Register
- Payment of Required Fee Attached through the SCR
- Process an Individual Payment in the Register Step-by-Step Guide
- Public Items Purchased Using the SchoolCash Register
- Purchased By and Quantity Sold Details for Partial Waive to Full Payment
- Record a Combination of Tender Payment in the Register
- Record a Fee Overpayment
- Record an SFO Receipt in the Cash Register
- Record Partial Payment by School
- Record Payment for a Variable Cost Item - Use "Add Additional Item"
- Record Payments from a Check for Multiple Students Explained
- Recording Payments for Expired Optional and Mandatory Items
- Unlisted Item and Guest Checkout
- Waive 100% of a Fee & KEV or Custom Forms
- Waive a Fee Payment
- Waive Fees and Enable Partial Online Payments for Parents
- Record Payments via Group Collection
- Review Payments and Student Item History
- Refunds: In-Person & Online
- Print and Analyze Register Reports
-
Register Troubleshooting
- Check Amount is Higher than the Item Cost
- Comprehensive Guide to Troubleshooting in the Register
- Correction of a Fully Waived Fee
- Entered Payments in Register, then Deposited in Deposit Module
- Error - How to Fix a Full Payment, Should be Partial Payment
- Error - Refunded by Cash in Register Instead of Online through SchoolCash Catalog
- Error Occurred when Adding Additional Items
- How to Handle Incorrect Payment Amount in Checkout
- Incorrectly Closed Out a Cash Drawer Which Did Not Balance
- Modification Tab - Correcting an Incorrect Payment Type
- Paid for Wrong Items - Make a Correction
- Payment Applied Against the Wrong Student in SchoolCash Register
- Refund Correction - Issued Incorrectly or by Error
- Register Modification
- Register, Group Collection, Check Payment Did Not Process Due to Insufficient Funds
- Reprinted Receipt is Blank
- SchoolCash Register Close Out Does Not Balance
- Forms
-
Video Library (SFO)
- Accounting Videos
- Catalog Videos
-
Catalog Item Creation Videos
- Create an Item (no options) - Basic Field Trip
- Creating QR Codes for Public/Unlisted Items
- SchoolCash Catalog Item: Cold Treat
- SchoolCash Catalog Item: Course Fee
- SchoolCash Catalog Item: Field Trip for a Winter Program
- SchoolCash Catalog Item: Field Trip to the Apple Orchard
- SchoolCash Catalog Item: Field Trip with Optional Lunch
- SchoolCash Catalog Item: Food Drive
- SchoolCash Catalog Item: Graduation
- SchoolCash Catalog Item: Poinsettia Fundraiser by Color
- SchoolCash Catalog Item: Staff Contribution Item
- SchoolCash Catalog Item: Student Activity Fee
- SchoolCash Catalog Item: Tickets
- SchoolCash Catalog Item: Transcript Request Item
- SchoolCash Catalog Item: Yearbook
- Three Ways to Create an Item
-
Catalog Reporting Videos
- Adoption Report in the SchoolCash Catalog
- Batch Report in the SchoolCash Catalog
- Catalog Reports for Public or Unlisted Items in the SchoolCash Catalog
- Account Report in the SchoolCash Catalog
- Item Attachment Report in the SchoolCash Catalog
- Item Option Report in the SchoolCash Catalog
- Item Order Report in the SchoolCash Catalog
- Payment Schedule Report in the SchoolCash Catalog
- Permission Report in the SchoolCash Catalog
- Student Balance Report in the SchoolCash Catalog
- Register Video
- Catalog Webinars
- Merchant Reconciliation
-
Release Notes & New Features
-
Product Release Notes
- January 2026 Product Improvements (SCA)
- January 2026 Product Improvements (SFO)
- December 2025 Product Improvements (SCA)
- December 2025 Product Improvements (SFO)
- November 2025 Product Improvements (SFO)
- November 2025 Product Improvements (SCA)
- October 2025 Product Improvements (SFO)
- October 2025 Product Improvements (SCA)
- November 2025 Product Improvements - Holiday Release
- September 2025 Product Improvements (SFO)
- October 2025 - V.2025.6.1.463
- September 2025 Product Improvements (SCA)
- Back-to-School 2025 Product Release (SFO)
- Back-to-School 2025 Product Release (SCA)
- July 2025 (V2025.6.1.330) - SFO Accounting
- V.2025.3.4.50 on 07/3/2025 - SCA Accounting
- July 3, 2025 (V.2025.3.4.50) - Accounting, Catalog & Register
- June 2025 (V 2025.6.1.236) - Accounting
- May 2025 - V.2025.6.1.155
- April 2025 (V 2025.6.1.86) - Accounting
- Winter 2025 Product Release (SFO)
- Winter 2025 Product Release (SCA)
- 2025.6.1.10 Release - February 2025
- 2024.6.1.337 Release - December 2024
- SchoolFunds Online (SFO) - Fall 2024 Product Release
- SchoolCash Accounting (SCA) - Fall 2024 Product Release
- 2024.6.1.297 Release - October 2024
- Spring/Summer 2024 Product Release
- 2024.6.1.182 Release - July 2024
- 2024.6.1.154 Release - June 2024
- 2024.6.1.123 Release - May 2024
- Winter 2024 Product Release
- POS Support
- 2024.6.1.36 Release - March 2024
- July 2023
- August 2023
- October 2023
- November 2023
- December 2023
- Student Information System(SIS) Data Upload Using OneRoster Standard
- 2023.6.1.421 Release - December 2023
- Fall 2023 Release
- How to Add a Variable Price to a Form
- 2023.6.1.382 Release - October 2023
- 2023.6.1.296 Release - July 12-August 3, 2023
- 2023.6.1.241 Release - June 6-15, 2023
- 2023.6.1.218 Release - May 9-18, 2023
- V.2023.3.4.13 on 04/20/2023
- SchoolCash Online - Online Partial Payments – May Release
- V.2023 SchoolCash Accounting - April 2023 Release
- 2023.6.1.157 Release - April 13, 2023
- SchoolCash Accounting – Lunch Program – March Release
- 2023.6.1.107 Release - March 1, 2023
- SchoolCash Forms - Upload Files up to 5MB - March Release
- SchoolCash Forms+ - Pricing and Calculations - April Release Notes
- V.2023.3.4.3 on 01/26/2023
- 2023.6.1.12 Release
- V.2022.3.4.55 on 12/16/2022
- V.2022.4.2.10 on 11/25/2022
- 2022.6.1.249 Release
- V.2022.3.4.42 on 10/05/2022
- V.2022.3.4.48 on 11/4/2022
- 2022.6.1.167 Release
- V.2022.3.4.20 on 6/15/2022
- V.2022.3.4.36 on 8/11/2022
- 2022.1.2.34 (2022.6.1.81) Release
- V.2022.3.4.20 on 6/15/2022
- 2022.1.2.32 SFO Release
- V.2022.3.4.20 on 6/7/2022
- V.2022.3.4.19 on 5/17/2022
- V.2022.3.4.12 on 4/21/2022
- 2022.1.2.23 SFO Release
- 2022.1.2.6 SFO Release
- V.2022.3.4.12 on 3/16/2022
- V.2022.3.4.1 on 1/11/2022
- 2022 Winter Release Notes for SchoolFunds Online. Version 2022.1.2.1
- 2021-11-10 for V.2021.3.4.9
- 2021-10-21 for V.2021-3.4.5
- SchoolFunds Online Product Release Notes.Fall.2021
- 2021-09-30 for V.2021.3.4.2
- 2021-06-22 for V.2020.3.4.39
- 2021-06-08 for V.2020.3.4.38
- 2021-05-18 for V.2020.3.4.37
- 2021-05-04 for V.2020.3.4.36
- 2021-04-22 for V.2020.3.4.35
- 2021-03-31 for V.2020.3.4.33
- 2021.02.18 for V.2020.3.4.26
- 2018 November 12-16
- 2018 December 2-8 [accounting, SIS import]
- 2019 February 3-15
- 2019 February 28 - March 4
- 2018 December 19
- 2019 March 17-24
- 2019 April 2
- 2019 April 8 to April 26
- 2019.08.05 for V.2019.2.5.11
- 2019.08.21 for V.2019.2.5.21
- 2019.09.18 for V.2019.2.10.18
- 2019.09.25 for V.2019.3.3.3
- 2019.10.10 for V.2019.3.3.7
- 2019.10.16 for V.2019.3.3.9
- 2019.10.31 for V.2019.3.3.17
- 2019.11.12 for V.2019.3.3.24
- 2019.12.03 for V.2019.4.3.1
- 2019.1.0.44 - Week of July 15th
- 2019.07.29 for V.2019.2.5.7
- 2020.01.09 for V.2019.4.3.7
- 2020.02.01 for V.2019.6.4.4
- 2020.01.20 for V.2019.5.3.3
- 2020.02.27 for V.2019.6.4.14
- 2019.03.18 for V.2019.7.4.3
- 2020.04.17 for V.2020.1.2.6
- 2020.05.07 for V.2020.1.2.11
- 2020.06.02 for V.2020.1.2.19
- 2020.08.21 for V.2020.1.2.27
- 2020.09.24 for V.2020.1.2.23
- 2020.10.13 for V.2020.3.2.11
- 2020.11.27 for V.2020.3.4.10
- 2020.12.09 for V.2020.3.4.15
- 2020 Fall Release Notes for SchoolFunds Online
- 2019.11.20 for V.2019.3.3.26
- 2019.09.05 for V.2019.2.10.1
- 2019.08.12 for V.2019.2.5.15
-
Product Release Notes
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Settings and Users
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Add, View, and Manage Users
- Add a User - User Management Instruction Guide
- Edit a Role Name
- Edit a user
- Edit user details in batch
- Export a list of users
- Import new users in batch
- Manually Add District Users in Both SchoolCash Accounting & SchoolFunds Onine
- SchoolCash Suite - User Management Instruction Guide
- User Management - User Role Definitions
- View user details history
- View User Details in SchoolCash Accounting & SchoolFunds Online
- Account Management & Setup
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Add, View, and Manage Users
-
Merchant Reconciliation & Chargebacks
-
External Merchant Dashboard
- Accessing and Updating Your Account Settings in Merchant Dashboard
- Accessing and Using the Batches Section in Merchant Dashboard
- Adding a New User in Merchant Dashboard
- Changing Your Password in Merchant Dashboard
- How to Find Your Merchant ID Number in Merchant Dashboard
- How to Log Off from Merchant Dashboard
- Merchant Dashboard - User Guide
- Merchant Dashboard User FAQ
- Navigating the Statements Section in Merchant Dashboard
- New Processor Onboarding Guide (Nuvei)
- SchoolCash Online Merchant Dashboard Support
- Understanding Financial Terms in Merchant Dashboard
- Understanding the Correlation Between Batches and Funding Deposits in School Accounting
- Understanding the Disputes Section in Merchant Dashboard
- Using Data Filtering in Merchant Dashboard
- Using the Transactions Section in Merchant Dashboard
- Chargebacks & Disputes
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External Merchant Dashboard
-
SFO POS
-
POS Knowledge Base Articles (SFO)
- Collecting Payments Using SchoolCash POS
- How to Install a SIM Card on a SchoolCash POS Device
- How to Lock Your POS SIM to a Single Carrier
- How to Set Up Variable Cost Items in SchoolCash POS
- Making Items Available for Purchase On SchoolCash POS Devices
- Making Purchases Directly Through SchoolCash POS
- Managing Chargebacks Using SchoolCash POS
- Network Connectivity Guide for SchoolCash POS
- Point of Sale Management Using SchoolCash POS
- POS Redeem Receipts and Functionality in SchoolCash POS
- Processing Refunds Using SchoolCash POS
- Purchasing Items With Options and Choices in SchoolCash POS
- SchoolCash Register Credit Card Purchases
- Using SchoolCash POS Reporting
- Welcome to Using SchoolCash POS
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POS Troubleshooting
- "Oops... There was a problem connecting to Wi-Fi" Error Message Appears When Configuring SchoolCash POS Terminal
- "There was a problem connecting to KEV" Error Message Appears When Configuring a SchoolCash POS Device
- "There was a problem connecting to a Register" Error Message Appears When Connecting SchoolCash POS
- "The transaction could not be processed" Error Message Appears When Using SchoolCash POS Terminal
- "The transaction was declined. Please re-initiate a new transaction." Error Message Appears on a SchoolCash POS Device
- “There was a technical difficulty in processing your transaction. Please try again.” Error Message Appears When Processing a Transaction
- “The point of sale device is running low on paper. Please refill the paper roll to proceed.” Error Message Appears When Processing a Transaction
- "Transaction processing failed. Please try again." Error Message Appears When Processing a Transaction
- SchoolFunds Online POS Troubleshooting Topics
- SchoolFunds Online - SchoolCash POS Troubleshooting
- Troubleshooting Your SchoolCash Device
-
POS Knowledge Base Articles (SFO)
Articles in this folder
You may like to read
- Auto Cost Recovery
- Cost Recovery - Manual
- Process an Individual Payment in the Register Step-by-Step Guide
- Item Paid in Register - How to Complete Form
- How to Set Up Variable Cost Items in SchoolCash POS
- Error Occurred when Adding Additional Items
- Zero Cost Item - Determine Who Hasn't "Purchased" or Claimed
- Waive 100% of a Fee & KEV or Custom Forms
- SchoolFunds Online: Purchase Orders
- How to Void an Old Outstanding Check