QUESTION:

Student had a Variable Cost item, i.e. Library Book added to their fees. When attached through the SchoolCash Register, it will attach as Required.

Explain what happens when students leave the school and they still have outstanding fees. Can these be paid? If yes, how?


 

RESPONSE:

The inactive student will remain attached to the items. However, the parent will not see the outstanding item in the Parent Portal for that child. 


For a payment to be applied to the outstanding fee, parent would pay the originating school. 

SchoolCash Register includes the ability to search for an inactive student, in order to accept payment for an outstanding item.


HOW TO OPTION through SchoolCash Register: 

From Main Menu > My School Store > SchoolCash Register 

  1. In Search Tab, enter student's name 
  2. MUST Select Inactive Students checkbox 
  3. Click Search
  4. Select outstanding fee, make payment

The SchoolCash Catalog, Student Balance Report will allow the user to search for the inactive student, in order to review their balance.

 

HOW TO OPTIONS through SchoolCash Catalog:

1. Steps to Generate Student Balance Report for Inactive Student:

 

From Main Menu > My School Store > SchoolCash Catalog 

  1. Click Reports tab 
  2. Select Student Balance Report 
  3. Complete the form details 
    NOTE: If the student is “inactive” de-select Active Student checkbox 
  4. Click Generate 

 

2. In addition the SchoolCash Catalog View, Student Attachments feature will allow the user to search for an inactive student and view any items attached to the selected student.


Steps to View Student Attachments for Inactive Student:


From Main Menu > My School Store > SchoolCash Catalog 

  1. Click Student Attachments tab 
  2. Complete the form details
    NOTE: If the student is “inactive” Include inactive student: checkbox 
  3. Click Search 
    Item details will be displayed at the bottom of the screen.

 

3. The Item Attachment Report includes a filter to allow the user to view inactive students.

 

Steps to Use the Item Attachment Report

 

From Main Menu > My School Store > SchoolCash Catalog 

  1. Click Reports tab 
  2. Select Item Attachment Report 
  3. Complete the form details
  4. Click Include Inactive Students checkbox 
  5. Click Generate

Related articles

Explanation - Student Leaves the School (Inactivated) with Outstanding Fees