Chargebacks
Districts receive notification for any chargebacks, just as you do for SchoolCash Online transactions. Please refer to our Chargebacks Guides below for step-by-step instructions on managing chargebacks through the SchoolCash platform.
Steps to Manage Chargebacks
- Log in to your SchoolCash account.
- Navigate to the Chargebacks section.
- Review the details of the chargeback notification.
- Follow the step-by-step instructions in the Chargebacks Guide to respond to the chargeback.
Chargeback Guides:
Merchant Reconciliation User Guide – US Districts
Merchant Reconciliation User Guide – Canadian Districts